Successful organisations deliver exceptional customer experiences.
Sustainable organisations understand the importance of delightful services, optimised processes and risk awareness that identifies opportunities as well as managing threats.
Enköhde brings together expertise in operational excellence, risk management and service design so your business can be both.
Founded in 2013 in Sydney, Enköhde Group has since expanded into Europe, with the launch of our company in Finland as Enköhde Konsultointi Oy.
Our founder and CEO Ashley Cooper, has more than 20 years experience in the service design, process improvement, user experience and design fields. Ashley is a Lean Six Sigma Black Belt and has delivered solutions in the Banking & Finance, Information Technology, Transport & Logistics and Agribusiness sectors and has worked with some of the largest organisations across four continents.
We're not religious about any one design tool, management philosophy or discipline. We simply use what works best to solve the challenges our clients face.
That's why in any given engagement, we'll apply our capabilities in Service Design, Lean Six Sigma, Risk Management and a host of other disciplines to take advantage of the opportunities for your business.That's why in any given engagement, we'll apply our capabilities in Service Design, Lean Six Sigma, Risk Management and a host of other disciplines to take advantage of the opportunities for your business.